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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Daniel Craig

April 14, 2025

5  out of  5
rating by Daniel Craig
"5 ⭐️ I’ve been with State Farm for years, and they’ve never let me down. Their customer service is always top-notch, and anytime I need help, they’re right there with me. I truly appreciate their reliability, professionalism, and quick response when it matters most."
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Kristin Albrecht

March 31, 2025

5  out of  5
rating by Kristin Albrecht
"10/10 Alex is the bomb. Was super patient with me even though I’m the most impatient!"
We responded:
"Thank you, Kristin! We're so glad to hear that Alex’s patience and support made a difference. We’ll be sure to pass along your kind words! Thank you for the support! - Abe"
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Chelby Bruce

March 21, 2025

5  out of  5
rating by Chelby Bruce
"Very polite and patient! Talked me through everything and was very helpful!"
We responded:
"Thank you for your kind words, Chelby! We're so glad to hear you had a positive experience. If you ever need anything else, we're here to help! - Abe"
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Stefan Wright

March 18, 2025

5  out of  5
rating by Stefan Wright
"Just wanted to drop a line here and say that Emily C. was amazing today!!! She helped my wife and I get incredibly affordable coverage on her brand new SUV. Purchasing a new car, and all that goes into it, can be really stressful so to deal with someone so pleasant and informative such as Emily was a nice treat! Thanks for everything! -Stefan"
We responded:
"Stefan, thank you for your review! We certainly appreciate you and your business, and we're so glad to hear Emily was so helpful in the midst of a stressful process. She will be glad to hear that you were so pleased! If you need anything at all, please let us know. We are always here to help!"
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Jack Williams

March 5, 2025

5  out of  5
rating by Jack Williams
"Great Customer Service! Emily was prompt and very helpful."
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Connie Glass

March 5, 2025

5  out of  5
rating by Connie Glass
"Everyone I talk to at my State Farm office is so nice and helpful. I have been with this company many years."
We responded:
"Connie, we truly appreciate your loyalty and kind words! It’s always our goal to be helpful and provide the best service possible. Thank you for choosing us! - Abe"
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Mary Wilkerson

March 3, 2025

5  out of  5
rating by Mary Wilkerson
"Alex took the time to review features of my present coverage to determine if I felt that it was continuing to meet my needs. Courteous / caring interaction Thanks"
We responded:
"Mary, thank you for your thoughtful review! Alex will be so happy to know you appreciated the time and care taken to review your coverage. We’re always here to help—just let us know if you ever need anything! - Abe"
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MotorCityMuscle

February 26, 2025

5  out of  5
rating by MotorCityMuscle
"Emily provided great customer service! Thank you"
We responded:
"We’re so glad to hear that Emily provided great customer service! Thanks for sharing your experience, we appreciate you! - Abe"
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Andrew Blevins

February 24, 2025

5  out of  5
rating by Andrew Blevins
"Abe is incredibly knowledgeable and made me comfortable with the insurance I was selecting!"
We responded:
"Andrew, I’m so glad I could help make the process comfortable for you. If you ever have any questions, don’t hesitate to reach out. I appreciate your trust! - Abe"
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Michael Blau

February 24, 2025

5  out of  5
rating by Michael Blau
"Abe is amazing! He truly cares about his clients, I highly recommend him for your insurance and financial services needs. Abe is a very hard worker who will go the extra mile for his customers!"
We responded:
"My passion for insurance originally stemmed from my desire to help other people in a tangible financial way. I truly do care about how to make our customers lives better, in a way where they feel financially protected and worry free. Thank you for these very thoughtful words, Michael! "
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Melanie Phillips

February 24, 2025

5  out of  5
rating by Melanie Phillips
"Skyler made the process so simple and easy to understand. I appreciate his help!"
We responded:
"Thank you, Melanie! I'm so glad Skyler made the process easy for you. We appreciate your kind words—let us know if you ever need anything! - Abe"
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john hough

February 20, 2025

5  out of  5
rating by john hough
"Emily a member of Abes amazing helpful staff is a pleasure doing business with always looking out to do the best coverage at an affordable price. Always professional, listens to my circumstance and let's me know my best outcome thank you for your amazing work."
We responded:
"Thank you, John! I’m so glad Emily has provided such professional and thoughtful service. It’s great to hear she’s helped you find the best coverage at an affordable price. We’re always here to support you! – Abe"
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Devin Graham

February 19, 2025

5  out of  5
rating by Devin Graham
"Great agency that goes above and beyond with servicing accounts and providing financial services. If you are in Tennessee and don’t have this agency, you should give them a call!"
We responded:
"Thank you so much for the wonderful feedback! We're proud to go above and beyond for our clients, and it’s great to hear that you’ve had a positive experience with us. If you ever need anything, don’t hesitate to reach out. We’re here to help! - Abe"
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Stephanie Harris

February 12, 2025

5  out of  5
rating by Stephanie Harris
"I am exceptionally happy with State Farm and the promptness and attention they gave to get my home and car insured with considerable better coverage and a MUCH cheaper rate than i was paying with my former insurance company. I highly recommend Ms Emily and Oliver Valle to help you with your insurance needs also. They are so courteous and attentive , the best part is they are NOT greedy and will do everything that they can to solve your problems."
We responded:
"Thank you for the kind words, Stephanie! We're thrilled to hear that Emily and Oliver helped you find better coverage at a lower rate. Providing attentive, courteous service is what we're all about, and it’s great to know they delivered. If you ever need anything, don’t hesitate to reach out! - Abe"
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Ample Underground

February 7, 2025

5  out of  5
rating by Ample Underground
"Top notch service! Everyone I have talked to at this office is very polite and professional! Shannon got me signed up with my policy, she was awesome. Skyler was super helpful when i called in with some questions and Emily is such a gem, she listened to me complain about some issues I had with he claims department and then she helped me save some money on my policy. I highly recommend getting your insurance with this team!"
We responded:
"Thank you for your kind words! We’re so happy to hear that Shannon, Skyler, and Emily all made your experience a great one. Our team truly appreciates your recommendation, and we’re always here if you need anything. Thanks for choosing us! - Abe"
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Kristi Lawrence

January 28, 2025

5  out of  5
rating by Kristi Lawrence
"I’ve had an auto policy for about a month now. Emily took it upon herself to call me to suggest some way we could possibly save money on a monthly basis. Really appreciated!"
We responded:
"Hi Kristi, thank you for sharing your experience! I’m so glad to hear that Emily went above and beyond to help you find ways to save money. She truly cares about our customers, and it’s wonderful to know her efforts made a difference for you. If there’s ever anything else we can assist with, don’t hesitate to reach out. - Abe"
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Diana Gonzales

January 27, 2025

5  out of  5
rating by Diana Gonzales
"Love working with Alex ! He’s helped me with my account and is amazing at explaining everything thoroughly and making sure I have what I need ! First insurance company I’ve been with that has been available and ready to help with such a positive attitude!"
We responded:
"Thank you for the wonderful feedback! I'm so glad to hear that Alex has been able to help you so thoroughly and with such a positive attitude. He’s an outstanding member of our team, and I’m thrilled he’s been able to provide you with the service you deserve! - Abe"
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dominic scharret

January 20, 2025

5  out of  5
rating by dominic scharret
"Seriously, the best experience in the insurance world that I’ve ever had! The team is professional and caring.. always ensuring I get the best rate and customer service.. Ms. Jirik has been an absolute pleasure to work with, I would trust her with any of my insurance related needs! Would give more than 5 stars if possible!"
We responded:
"Thank you for such an amazing review, Dominic! We’re thrilled to hear that you’ve had the best experience with us. Shannon and the team take great pride in providing top-notch service, and your trust means the world to us. We’re always here to help with any of your insurance needs—thank you for your kind words! - Abe"
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Laurie Berry

January 20, 2025

5  out of  5
rating by Laurie Berry
"I had only been with State Farm a couple three years and had two claims where the customer service was absolutely outstanding! Matt Patterson Went above and beyond to make my claim accurate and easy…. And Melanie in the offices was absolutely terrific customer service!!! I dealt with them for weeks And they always fixed every need that I had… Would highly recommend this insurance company"
We responded:
"Thank you for sharing your experience, Laurie! We’re so glad to hear that our team members went above and beyond to assist you with your claims and provided outstanding customer service. Your recommendation means so much to us, and we’re here for you whenever you need us! - Abe"
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Valery Abril

December 26, 2024

5  out of  5
rating by Valery Abril
"I'm very pleased with the service I get from this agency, always treated with respect and care.⭐⭐⭐⭐⭐"
We responded:
"Thank you so much, Valery! We're thrilled to hear that you feel respected and cared for. Providing excellent service is our top priority, and we’re so glad we could make a positive impression. - Abe"
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Joan Tiller

December 16, 2024

5  out of  5
rating by Joan Tiller
"Staff are courtsey and helpful. A great experience"
We responded:
"Thank you, Joan! We’re so happy you had a great experience with us. Our team works hard to provide courteous and helpful service, and it means a lot to hear your kind words! Thanks again for your support! - Abe"
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Sgt_Retired Charlie

December 13, 2024

5  out of  5
rating by Sgt_Retired Charlie
"Oh My Goodness! We had homeowners ins with a no-name that our mortgage company set up and we had auto ins with Geico. My wife and I are in our 50's and we have a mid-20's son who's a professor at a college and we all have perfect driving records. On a 2012 Kia Sorento (base model) we were paying $260/month!!!!! When I refinanced the mortgage, Oliver reached out to me and put the bug in my ear about bundling my home and auto. I was reluctant at first, but after going over the numbers I felt like I had been being scammed for the last 8 years that I had been with Geico! We bought a 2016 Buick Enclave and Oliver got us better coverage with lower deductibles on both vehicles and our home and we are now paying basically $300/month for BOTH vehicles for FULL COVERAGE! I have to PINCH myself that I'm basically paying $40 more than what I WAS for a REALLY NICE Buick! Also, Mellissa and Oliver and everyone in the office are AWESOME!!! OH!!! And I forgot to mention... When you call them... THERE'S NO AI!!!!!!!!! NONE! YOU GET A HUMAN... RIGHT AWAY!!!!!! It's UNHEARD OF in 2024!!!! No, "push 1 for Blah, Blah, Blah".... You get, "This is Mellissa, how may I help you!?!" Seriously? I had to PINCH myself again... I thought I was in the 1980's!!!! I'm Definitely in GOOD HANDS! That's for sure. The only thing I haven't experienced is the Claim Process, G-d Forbid that I ever have to! Thanks Oliver, Mellissa and everyone in the Nashville Office! Ya'll ROCK!"
We responded:
"Wow, thank you so much for sharing your incredible experience! We’re thrilled that we could help you save significantly while improving your coverage. It’s great to hear that bundling your home and auto worked out so well for you. Your kind words mean the world to us, and we’re so grateful to have you as part of our State Farm family. If you ever need anything, don’t hesitate to reach out! - Abe"
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Carole Buckner

December 10, 2024

5  out of  5
rating by Carole Buckner
"Best Agency in Nashville!"
We responded:
"Thank you, Carole! We’re honored by your kind words and so happy to be your agency of choice. If there’s ever anything we can do for you, don’t hesitate to reach out! - Abe"
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Blake Mealey

December 6, 2024

5  out of  5
rating by Blake Mealey
"Great communication"
We responded:
"Thank you for the positive review! We're glad to hear that our communication met your expectations. If you ever need further assistance, don't hesitate to reach out! We're here to help. - Abe"
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Jim Paubers

December 5, 2024

5  out of  5
rating by Jim Paubers
"Abe is so cool; just like another Abe I know. Abe Lincoln!"
We responded:
"Thank you for the fun review! I’m glad you had a great experience, and if you need anything else, don’t hesitate to reach out! - Abe"